Reference

How nusa35 Handles Your Personal Information

This privacy policy covers what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use the lobby — and exactly how we store, use and protect it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session controlsYour right to access and delete data

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DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Data security is built into how the platform operates, not added as an afterthought. Every account action — login, deposit via GoPay, withdrawal confirmation — passes through encrypted connections. We review access permissions internally on a scheduled basis so only the teams that need your data for a specific purpose can see it.

Encrypted Connections All data exchanged between your device and our servers — including wallet transactions through DANA, OVO and GoPay — travels over SSL-encrypted connections to prevent interception.

Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage non-essential cookie categories through your browser settings at any time.

Data Retention Account and transaction records are held for as long as needed to meet our audit obligations. When you close your account, we process deletion of personal data that is no longer required for legal or dispute purposes.

Access Requests You can request a copy of the personal data we hold about you at any time. We respond through the same channel you used to make the request, verified against your registered account email.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review the data we hold, request a correction, or ask us to delete your account information, our support team handles privacy requests directly. Reach us through any of the channels below and include your registered account email so we can locate your record quickly.

What We Collect and Why We Collect It

nusa35 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register on nusa35, we collect the information you provide directly — your name, email address, date of birth and contact number. When you connect a payment method, we record the wallet identifier for DANA, OVO or GoPay so your deposit and withdrawal requests route

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correctly; we do not store full wallet PINs or passwords on our systems. We also collect data generated by your session: device type, browser, IP address and the pages you visit inside the lobby. This helps us detect unusual login attempts and keep your account secure.
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Transaction records — deposit amounts, withdrawal requests, wallet used — are retained to meet our audit and dispute-resolution obligations. We do not sell your personal data to third parties. Where we work with service partners, such as game studios or payment processors, those partners receive only
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the data needed to complete your request. Data handling practices may vary based on applicable local law in Indonesia and eligible regions. You can write to our support team at any time to ask what data we hold about your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on nusa35

These are the questions we receive most often about how your data is handled. If your question is not covered here, our support team can address it directly through live chat or email.

We collect your name, email, date of birth and contact number at registration. Once you add a payment method, we record the wallet ID for DANA, OVO or GoPay to route your transactions correctly.

We store only the wallet identifier needed to process your deposits and withdrawals. We do not store your wallet PIN, password or full account credentials on our systems at any point.

Yes. Send a request through live chat or to our support email from your registered address. We will compile and return your data through the same verified channel within a reasonable timeframe.

Contact our support team with the subject 'Privacy Request' and specify what you would like removed. Data required for ongoing audit or dispute resolution may be retained as permitted by applicable law.

We do not sell your data. We share it only with service partners — such as payment processors and game studios — and only to the extent needed to complete your transaction or deliver the service you requested.

Session cookies are required for your login to work. Analytics and non-essential cookies can be turned off through your browser's privacy settings. Doing so will not prevent you from accessing the lobby or making deposits.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appnusa35 App InfoNusa35 Banking

How nusa35 Handles Your Personal Information

How We Protect and Manage Your Data

Reach Us About Your Privacy

Common Questions About Your Privacy on nusa35

01 What personal data does nusa35 collect when I open an account?

02 Is my DANA, OVO or GoPay wallet information stored securely?

03 Can I request a copy of the data nusa35 holds about me?

04 How do I ask nusa35 to delete my personal data?

05 Does nusa35 share my data with third parties?

06 How can I manage the cookies nusa35 uses on my device?

Privacy Policy

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